Photo: (L-R) Tele-Gence sales executives Owen Allerton, Stephanie Grayshon, Alexander Durrans

Sole trader proves telematics isn’t just for fleets

Telematics has been helping companies keep track of their vehicles for some time now, but the insightful tracking technology is no longer reserved for fleets, as one sole trader has proved.

Andrew Purnell, an independent courier from Didcot, approached Tele-Gence for a tracking system and was wowed by the customer service he received from the off.

“Kimberley Faulkner and Steph Grayshon gave me all the information required and I got a reasonable price for the tracking system, which I must say is interesting and useful,” he beamed.

Once telematics was up and running on Mr Purnell’s van, he stated that the pair were “very helpful”, assisting in addressing other problems with his vehicle.

“I haven’t known any customer service at this level of service for a long time,” revealed an ‘extremely impressed’ Andrew, adding: “I wish everyone was as helpful as them”.

Even though Mr Purnell works for himself, he was keen to reap all the benefits that come with pairing a fuel card with telematics, such as accurate mpg reporting and improving fuel economy by up to 20 per cent.

Another aspect Andrew loves about his Tele-Gence experience was how he was cared for after signing up.

“Kim calls to see how I’m getting on and this is why I would stay with Tele-Gence for many years to come,” he explained.

“This kind of service and professionalism is very rare to find. The service a company gives and the right person involved is worth more than anything else sometimes.”

Jez Strong, general manager for Tele-Gence, commented: “Mr Purcell is just one of many good news stories we have seen and we’re confident there will be loads more.”

Your business can benefit from affordable telematics with no hidden start-up fees or long-term commitments. Find out how at www.tele-gence.com

Photo: (L-R) Tele-Gence sales executives Owen Allerton, Stephanie Grayshon, Alexander Durrans

Crane hire firm reaches for the skies with Fuel Card Services

Crane hire firm reaches for the skies with Fuel Card Services

A crane hire firm has reached new heights, thanks to a long-running relationship with Fuel Card Services.

Kent-based G Force Transport wasted no time in teaming up with Fuel Card Services, starting its contract in June 2013, a year after setting up shop.

That same contract is still ongoing, standing testament to the exceptional service and value delivered by Fuel Card Services.

“We have never felt the need to change supplier,” explained company secretary Frances Gumplowicz. “We receive regular calls from our account manager Jack Naylor and fuel prices are regularly reviewed.

“Jack has been particularly helpful with the account management and provides excellent communication and assistance.”

Frances now sees Jack as “one of the G Force team”, such is his involvement and usefulness to everyday operations.

G Force Transport’s fleet may only consist of four HGVs, but they still manage to get through a fair amount of fuel, spending around £7,800 on diesel every month.

Weekly invoices and monthly statements help G Force Transport keep tabs on fuel usage and costs, and over five years, Frances reports there haven’t been any accounting errors.

“The system is very reliable and saves us administration time,” she added. “We would be happy to recommend Fuel Card Services.”

Ellie Baker, brand manager at Fuel Card Services, commented: “This customer is the first to have a 102ft loading crane on a flatbed Scania truck within the UK – it’s also called Grace. Exciting stuff.”

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Essex firm demolishes fuel costs with Fuel Card Services

Essex firm demolishes fuel costs with Fuel Card Services

Fuel Card Services has helped a demolition company tear down its fuel costs thanks to its competitive fuel cards.

Chelmsford-based Northeast Demolition UK Ltd was on the lookout for a new fuel card company after becoming fed up with the poor service it was receiving from its current provider.

Emails were ignored and phone calls were going unanswered, but the tipping point was when they were charged incorrectly.

Fortunately, all these problems are now in the past after Northeast Demolition UK Ltd signed up with Fuel Card Services.

The firm instantly benefited from the attentive and efficient service that comes as standard to all Fuel Card Services customers.

Northeast Demolition UK Ltd secretary Trish Harvey said it chose Fuel Card Services due to the continuously steady prices and the lack of an annual subscription fee.

“We are given a dedicated account manager (Suzana Samuel) who is always available and answers any queries quickly,” she explained.

“A dedicated account manager makes all the difference, as queries are dealt with fast and efficiently.”

Northeast Demolition’s fleet of 30 petrol and diesel-fueled vans and HGVs is now filled up using BP fuel cards with a monthly spend of £12,000.

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Fuel Card Services ‘floors’ company fleet management with £5k saving

Fuel Card Services ‘floors’ company fleet management with a 5k saving

A nationwide flooring retailer has become one of the latest firms to be wowed by Fuel Card Services.

Flooring Superstore has enjoyed healthy growth since its formation in 2012 and today, its fleet of more than 40 vehicles completes in excess of 400 deliveries a day out of six dedicated stock warehouses dotted around the UK.

With deliveries and fleet size constantly on the up, the County Durham-headquartered firm needed to keep a tight leash on its fuel costs if it was to avoid hefty wastage.

That’s where Fuel Card Services came in.

Craig Richards, head of logistics at Flooring Superstore, explained that delivery plays a crucial part not only in the company’s business but also its customer experience.

“As our fleet continued to grow, we needed to effectively manage our fuel consumption – hence the need for Fuel Card Services,” he said.

“Choosing which provider to go for was easy due to the vast array of fuel cards available. From major fuelling stations such as BP and Shell to leading Supermarkets such as Tesco and Morrisons, the UK coverage from Fuel Card Services is brilliant.”

As a result, the location of its drivers was irrelevant because fuel is easily accessible without any delay.

“Using Fuel Card Services also meant we could access real-time reports 24/7,” Mr Richards added. “This enabled us to set purchase controls in order to monitor exactly how much fuel is used and improve driver fuel consumption.”

Another major benefit was having a dedicated account manager, which Craig says “made things a whole lot easier”.

“We have saved over £5,000 from using Fuel Card Services and would recommend them to any business looking to re-evaluate their fuelling process,” he concluded.

Fuel Card Services is one of the largest independent agents of fuel cards in the UK, working as agents on behalf of most of the major oil companies including BP, Esso, Shell and Texaco.

Apply online for your fuel card and start saving today.

Property replenishment firm calls in Fuel Card Services for ‘wheely’ impressive savings

A company specialising in property replenishment and exterior cleaning has polished up its fleet operating costs thanks to Fuel Card Services.

Mr Wheely Shine’s trio of vehicles may only just qualify as ‘a fleet’ in dictionary terms, but the opportunity to slash monthly fuel spend is appealing regardless of fleet size.

Gary Richards, managing director of Mr Wheely Shine, was approached by Fuel Card Services account manager Lee Puxty towards the end of last year after identifying how the firm could save money when buying fuel – the head of Denbighshire-based independent firm was understandably very keen to investigate the potential.

“Everything we spoke about was aimed at saving us money, and for a small business, this is vital,” explained Mr Richards.

Commenting on Lee Puxty’s value to Mr Wheely Shine, Gary added: “With Lee’s excellent customer service skills, we feel that he is now apart of our team.”

Operating a fleet isn’t always predictable and Mr Richards witnessed first-hand the flexibility of Fuel Card Services when his usual petrol station switched brands unexpectedly.

“Our local petrol station changed overnight from Texaco to BP, so I phoned Lee and within 48 hours, we had our new cards and pins,” he revealed.

With Mr Richards now a fully fledged supporter of fuel cards, he is spreading the word of how they can benefit companies of all sizes.

He signed off by saying: “We have already highly recommended Fuel Card Services for small and large businesses in our area.”

Fuel Card Services is one of the largest independent agents of fuel cards in the UK, working as agents on behalf of most of the major oil companies including BP, Esso, Shell and Texaco.

Apply online for your fuel card and start saving today.

Photo: bizoo_n/iStock