Telematics Devices & Services

Vehicle & Asset Tracking

Keep track of your vehicles with improved security and 24/7 fleet visibility

Keep track of your vehicles with improved security and 24/7 fleet visibility

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Why is telematics important?

Improved fleet security

Don’t let the thought of a stolen vehicle keep you up at night – be alerted if your vehicles move out of hours or your trackers are tampered with, plus much more!

Increase fleet visibility

With our telematics system, you’ll never lose sight of your fleet. See where your vehicles are, what they are doing, and which driver is closest to a new job.

Seamless Fuel Card Integration

Already using our fuel cards? Our telematics software integrates perfectly with your account, meaning you can get fuel fraud alerts and accurate MPG reports.

You can read more on the benefits of fleet telematics systems in our blog.

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How do telematics work?

1. You choose from many competitively priced packages

2. Our engineers come to you to install trackers in your vehicles

(Self-install trackers available)

3. Track your vehicles, get alerts, run reports, view driver scores – all through the telematics Online Portal!

Keep Your Fleet Secure with Telematics

Our advanced telematics service, Tele-Gence, is designed to equip fleets with the very best in market technology, allowing 24/7 visibility of your vehicles and assets.

woman stood in front of parked car smiling at phone and graphics wrapping around image

How does telematics improve security?

You’ll be alerted if your vehicles are moving out of hours.

You’ll be alerted if your trackers are tampered with.

You can set up Geofences, and you’ll be notified when assets are taken out of these zones.

Our asset trackers avoid detection from scanners, meaning thieves won’t be able to remove them prior to stealing.

Whether your vehicles are kept overnight in a depot or at your drivers’ homes, you can rely on Tele-Gence to make sure you always know where they are.

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Our Easy-To-Use Online Portal

See how it works

View vehicle location in real time
Monitor alerts
Watch dashcam footage of incidents
See driver behaviour scores
View previous trips
Set up, run and schedule reports directly to your inbox
Chat with our UK based support team
…and more!

See What Our Telematics Customers are Saying

“The tracking system is incredible. Not only can we monitor where members of staff are we can also prove what time they have arrived/left addresses and different building sites cutting out any arguments from clients about arrival times.”

“The best thing for the trackers though is it can be accessed by myself at anytime and anywhere, giving me full access instantly.”

Norman Brooking Builders

“One of the most important things for us was to get the telematics devices fitted when our vans were not where they are based, this was at locations all over London”

“Tele-Gence carried out our wishes, which saved us countless hours of lost time and worked perfectly for our needs.”

Installation Technology

“Teething issues were dealt with very quickly and we now have a new tracking system that is as good as Jamie said it would be.”

“Cannot fault him or the company. Would highly recommend them.”

Wesley Avery

“Our business was already using Shell fuel cards, so when we wanted trackers for our vans (for security purposes), it made sense to choose the same company that was giving us such a good service.”

“From the initial enquiry to implementing the tracking system – everything went smoothly.”

“We now have a wealth of knowledge about our fleet at our fingertips.”

“I’d recommend FCS to any company looking to install trackers.”

THERA-Trainer UK

“Great attention from all the team, right from the beginning with showing the platform, throughout the setting up period and after care.”

“The trackers are helping us to provide a better service to our customers by knowing in real time where the engineers are.”

The drivers, at the beginning, were sceptical about having a tracker fitted to their vehicles, but I spoke about this with the Tele-Gence team who were very helpful in providing us some ways and sentences to convince them that it was for the best, not only for the company, but also for the engineers themselves. Having the trackers allows us to control out fleet better and, having the weekly reports, allows us to clearly see how we can improve.”

TS Plumbing and Heating Services Limited

“Quite simply, no one else provides the level of service that Fuel Card Services does”

“When people phone offering their services, I quite happily explain all of the benefits – linked fuel cards, excellent reports, a dedicated team that stays in touch, and they all quietly go away.”

“I’ve been impressed with the level of professionalism, the help and support, and with the relationships that I am building with Fuel Card Services… we are reaping the benefits.”

BML Utility Contractors

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MPG telematic reporting

Telematics can provide accurate MPG reporting, a key requirement for most accreditations, e.g. FORS.

This helps ensure your vehicles run as efficiently as possible. Poor MPG might indicate fraud, poor driver behaviour, or underperforming vehicles.

laptop with telematics map on screen and fuel cards behind it

Never Lose Sight of your Fleet

Driver Behaviour Scores

For each trip, drivers are given a score out of 100. Points are deducted for every instance of:

Speeding

Harsh Cornering

Harsh Braking

Harsh Acceleration

Your scoring system can be customised however you wish.

Find The Nearest Driver

Got a job that needs completing quickly?

Drop a pin on the address of the job, and Tele-Gence can find the nearest driver.

Less fuel & time is wasted, and your customers remain satisfied!

Cameras (Driver & Road Facing)

Gain context on every incident. Was another road user driving dangerously? Was your driver on their phone?

Our cameras record every incident, meaning you can always be certain what happened and who was at fault.

Telematics devices & cameras

Create your own bespoke package

We understand that your business and tracking needs are unique. With cameras, we gain context for every incident. Was another road user driving dangerously? Was your driver on their phone?

Telematics goes beyond standard vehicle tracking, allowing you visibility of assets, people and incidents.

Get in touch today to find out more!

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car parked up with digit graphics next to it

Hardwired Trackers

Engineer installed
Hidden in the vehicle to avoid tampering
Power disconnect alerts if tampered with

Asset Trackers

Recommended for security on valuable assets and as a back-up device
Self-installation
IP67 waterproofing

Self-Install Trackers

Security of a Hardwired Tracker with the flexibility of a Plug-In Device
Self-installation
Compatible with all cars, vans & HGVs

Connected MDVR Camera

View and download footage instantly via platform
All in one camera and tracker
Footage available on request

Connected All-in-One Camera

Driver facing and rear facing camera options available
Different options available to meet bespoke requirements
All our camera options have inbuilt tracking

Driver ID
Driver ID

Great for fleets where drivers swap vehicles
Identify and report on who was driving which vehicle at a specific time

Privacy Button
Privacy Button

Helps with mileage claims
Driver can specify whether trip is business or private

Applying for your DVS permit?

Meeting the Direct Vision Standard is a must for fleets operating in London.

Our telematic experts can help you minimise the number of blind spots in your vehicles with a selection of cameras.

Get in touch to find out more!

Find the Right Telematics Plan For You

Compare the Pro and Lite versions of Tele-Gence, and find the right plan for your business!

Lite

Pro

Alerts

Real time alerts via platform to email if vehicle is involved in an impact or tracker is disconnected from power

Advanced bespoke alerts for odometer/ time-based reminders and out of hours movement. SMS alerts available on request

Fuel card integration

Fuel fraud notifications

Reports

Customisable reports scheduled to your inbox including timesheets and mileage reports

Advance reporting suite inc. excessive idling, zone reporting and reminders

Video

View and download event footage connected camera devices within platform

Support

Dedicated UK-based support team and online support portal with knowledge guides and live chat assistance

Tracking

Updates every 10 seconds

Smartphone enabled

Roaming SIMs and European coverage

User roles

Unlimited administrator roles with the ability to customise each user’s access (Lite restricted to 2 standard users)

Dashboard

Analyse your fleet data including driver performance league table and fuel trends across different cost centres and asset groups

Driver behaviour

Tailor driver behaviour scores to determine your best and worst drivers

Monitor dangerous speeding with Overspeed Profiles and set maximum speed restrictions for vehicles compared to road speed

Maps

Multiple map layers such as street, hybrid, and satellite view

Real time traffic

Zones

Report and alert on activity within unique geo-fence zones

Frequently Asked Questions

What is FAQ?

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What is FAQ?

What if my drivers don’t want fleet telematics installed?

Contrary to popular belief, telematics software doesn’t tell tales to the police or record in-vehicle conversations. Fleet managers may wish to reassure their employees that they are protected by company policies concerning privacy at work. Telematics has a privacy button for personal use when using their vehicles.

Showcasing and demonstrating the software to your employees is a great way to dissuade any fears they may have. The system is designed to help improve their safety and ensure the business reaches its targets. Some fleets even use data from telematics in incentives, such as offering rewards to the safest drivers.

Why would telematics be good for my fleet?

With telematics, you can ensure that a stolen vehicle or fraudulent fuel card use won’t be the end of the world.

Our vehicle tracking protects your vehicles by alerting you if your vehicles are moving out of hours, if your Vehicle Trackers are tampered with, or if your vehicle leaves a specified zone.

Asset trackers also avoid detection from scanners by only activating once per day, meaning thieves are less likely to find and remove your tracker.

Telematics also gives you complete fleet visibility at any time via the online portal. You can monitor driver behaviour so you know that they are not only being safe, but making the most of every litre of fuel. Are your drivers idling when they shouldn’t? Are they braking harshly and turning dangerously? You can see it all within the telematics software!

All reports are automated, and you can customise them to see the information that you need. Tele-Gence can report on the MPG of each vehicle, time spent idling, and can even rank your drivers so you know where improvements are needed.

Once you have a camera in your vehicle, you can download footage straight to the telematics software, so there’s never any doubt about what’s happening out on the road. You can build your own reports and alerts, and add users to your account without the need to get in contact with us.

Our UK based support team is available through the week to answer any queries and assist with any issues you might have via a call, email or live chat.

How do telematics work?

We offer a variety of hardwired and self-install trackers for your vehicles, as well as two camera options. Once in your vehicle, the telematics software is ready to track your assets.

You can view all of your fleet activity through the Online Portal, which will show you where your drivers are (updating every 10 seconds or less), whether they are being safe or not, live traffic updates, and more!

What if I have old car trackers already installed?

That’s not a problem! Our engineers can remove your old trackers and install the new ones simultaneously, saving you hours of downtime.

Won’t my car trackers be removed before my vehicle is stolen?

Thieves have scanners that can detect trackers and remove them before stealing a vehicle.

To combat this, you should use an asset and vehicle tracker.

An asset tracker only activates once daily, meaning thieves are highly unlikely to detect it during their scans. If your vehicle or asset is stolen whilst fitted with one of these trackers, you can soon determine its location.

Is my business too small to justify a vehicle tracking system?

No fleet is too small for tracking! In fact, the majority of telematic users are small- to medium-sized businesses.

Some smaller businesses get the most out of telematics without even logging in. Simply set up your alerts and reports, and the software will run itself in the background, meaning you can continue to focus on other aspects of your business.

What flexibility do you offer with contracts?

We offer many different contracts with flexible timings and pricing, and we’ll be sure to find the right one for your business.

What is FAQ?

What is telematics in a vehicle?

Telematics refers to the collective system of applications, communication services and technologies used to collect and track data in vehicles. This can include GPS systems, black box technology, vehicle diagnostics and tachographs.

Telematics systems are invaluable for fleet management, allowing fleet operators to effectively manage driver behaviour, vehicle faults and errors, and journey and asset tracking.

You can read more about what fleet telematics is and the role it plays in fleet operations on our blog.

What does a telematics system do?

Gathering data on driver behaviour, vehicle activity and location, engine diagnostics and more, telematics is in place to collect and manage data allowing fleet managers to allocate time, money and other resources effectively.

You can read more on the benefits of fleet telematics systems on our blog.

Is telematics a tracker?

While telematics systems can include vehicle and asset trackers, they are not tracking devices in the conventional sense. They do, however, track a wide range of vehicle data, such as engine performance, fuel consumption, speed and idling, and more. This data can then be used by fleet managers to ensure that vehicles are operated and maintained safely and effectively.

Who are Fuel Card Services?

Since 1990, our mission has been to connect businesses with the fuel card that suits their needs.

That’s why we’ve built a business with over 230 staff across 4 locations throughout the UK to guarantee that access. We partner with all the major fuel brands to offer you Fuel Cards at competitive rates.

Now, under our new name Motia, we currently service around 50,000 customer accounts and sell c.830 million litres of fuel annually.

Contact our friendly team today for further questions about our available fuel cards and other services.

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Why would Tele-Gence be good for my fleet?

Tele-Gence is designed to help you give you the best possible control of your fleet.

You can monitor driver behaviour so you know that they are not only being safe, but making the most of every litre of fuel. Are your drivers idling when they shouldn’t? Are they braking harshly and turning dangerously? You can see it all within the Tele-Gence software!

All reports are automated, and you can customise them to see the information that you need. Tele-Gence can report on the MPG of each vehicle, time spent idling, and can even rank your drivers so you know where improvements are needed.

Once you have a camera in your vehicle, you can download footage straight to the Tele-Gence software, so there’s never any doubt about what’s happening out on the road.

Plus, you can link Tele-Gence to your fuel card account, which helps to highlight potential fraudulent card usage and improves the MPG reporting.

How does Tele-Gence work?

We offer a variety of hardwired and self-install trackers for your vehicles, as well as two camera options. Once in your vehicle, the Tele-Gence software is ready to track your assets.

You can view all of your fleet activity through the Tele-Gence software, which will show you where your drivers are (updating every 10 seconds or less), whether they are being safe or not, live traffic updates, and more!

What if my drivers don’t want telematics installed?

Contrary to popular belief, telematics software isn’t going to tell tales to the police or record in-vehicle conversations. Fleet managers may wish to reassure their employees that they are protected by company policies concerning privacy at work, and Tele-Gence comes with a privacy button for when they use their vehicles for personal use.

Showcasing and demonstrating the software to your employees is a great way to dissuade any fears they may have. The system is designed to help improve their safety and ensure the business reaches its targets. Some fleets even use data from Tele-Gence in incentives, by offering rewards to the safest drivers for example.

What is telematics in a vehicle?

Telematics refers to the collective system of applications, communication services and technologies used to collect and track data in vehicles. This can include GPS systems, black box technology, vehicle diagnostics and tachographs. Telematics systems are invaluable for fleet management, allowing fleet operators to effectively manage driver behaviour, vehicle faults and errors, and journey and asset tracking. You can read more about what fleet telematics is and the role it plays in fleet operations on our blog.

What does a telematics system do?

Gathering data on driver behaviour, vehicle activity and location, engine diagnostics and more, telematics is in place to collect and manage data to allow fleet managers to allocate time, money and other resources effectively. You can read more on the benefits of fleet telematics systems on our blog.

Is telematics a tracker?

Who are Fuel Card Services?

Since 1990, our mission has been to connect businesses with the fuel cards and fleet services that suits their needs.

We’ve partnered with over eight of the leading fuel providers to help your UK business make smart and practical decisions around how you pay for fuel.

Over 50,000 businesses have trusted us to help them manage their fuel costs, and we are even rated ‘Excellent’ on Trustpilot.

Click here to find out more!

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