DBI Control Fuel Card Services

DBI Control: Outstanding support from Fuel Card Services

We always aim to ensure our clients receive the best level of support, right from the initial setup of an account through to how it’s managed moving forward.

As such, it’s always great when a customer contacts us to say how well our team’s been performing and the benefits they now receive from working with Fuel Card Services.

Easy to use fuel cards and always helpful

Chloe Picton of electrical engineering and control panel manufacturing specialist DBI Control recently got in touch to highlight the excellent start the business has had to partnering with us.

Ms Picton said: “Leanne was really helpful and explained all the options available to us so now we have made the decision to change to the fixed price card as we believe that is the best option for us.

“Overall, the fuel card makes paying the bills very easy and keeps [us] up to date with what is being spent by everyone in the company.”

She added that the switch to using fuel cards has also seen some knock-on benefits for staff, as they no longer need to spend out of their own pockets and then get reimbursed for the diesel they use.

Ms Picton concluded that DBI as a whole is “very happy with the service” we’re providing and, in particular, the sterling efforts of Leanne.

DBI Control operates a fleet of three vans and make use of the Shell One fuel card. The company spends between £300 and £500 per month on diesel fuel for its vehicles.

Ellie Baker, brand manager at Fuel Card Services, comments: “Receiving such high praise from another satisfied customer pays great testament to the efforts our team put into delivering the best possible service. It’s always nice to receive such positive feedback.”

Hall Bros Groundwork Fuel Card Services

Hallbros Groundwork: Tele-Gence is ‘transparent, accurate and informative’

Businesses working with Tele-Gence are able to gain enhanced visibility into their fleet operations and we can help to deliver great savings for our customers.

Annie Grace Hall, operations manager at Hallbros Groundwork, has been in touch to highlight the ease with which our services are delivering lasting benefits for the firm.

Ease of use at the heart of our services

“Since my company started using Tele-Gence, it makes a lot of difference from what we’ve used before,” she stated. “I’m very happy that the services I get are always accurate and very informative.”

Ms Hall went on to highlight the additional transparency in the company’s operations that working with Tele-Gence has provided, noting: “I’m able to see a whole report for all my vehicles and my drivers whenever I want.”

She added that the whole team is “very thankful” for the support offered by Tele-Gence and concluded with some high praise for us: “Brilliant team, brilliant service. They delivered what they promised.

“Love to know we are building great relationships with Rachel, Sam and other members of the telematics department.”

Hall Bros Groundwork Fuel Card Services

Hallbros specialises in rail and civil groundworks and operates a mixed fleet of 25 vehicles, 15 of which have Tele-Gence tracking devices installed. The company makes use of the BP Plus fuel card and has a monthly spend of approximately £10,000, drawing both diesel and petrol for its vehicles.

Jenny Smith, Product Manager for Tele-Gence, commented: “It’s great to see the beneficial impact that our tracking devices are having for Hallbros. At the same time, we always love to hear about the positive relationships we’re building with our customers.”

Hall Bros Groundwork Fuel Card Services

Your business can benefit from affordable telematics with no hidden start-up fees or long-term commitments. Find out how at www.tele-gence.com

Jameel Jameel Fuel Card Services

Jameel Jameel: Set up is easy with Fuel Card Services

The ease with which our clients are able to open new accounts and spread their fuel card savings even further is a great benefit of working alongside Fuel Card Services.

It’s always lovely to hear from a satisfied customer and that’s been exactly the case with property specialist Jameel Jameel.

Swift and easy setup for new and expanding accounts

Susan Read, accounts assistant at Jameel Jameel, contacted us to highlight the excellent level of support she’s received from her account manager Leanne Lord.

Leanne helped Susan to set up a second account with us, ensuring there was an easy setup process and a swift resolution for the client.

“We already have an existing account with yourselves, which we have always found to be very efficient, and as we have opened a new branch within our organisation we wanted a separate account,” Susan stated.

“Leanne has been absolutely brilliant in helping us set this up.”

The company operates a fleet of six cars and makes use of both petrol and diesel fuels. Jameel Jameel has a monthly spend of approximately £750.

Ellie Baker, brand manager at Fuel Card Services, comments: “All our account managers deliver an outstanding level of service, but it’s especially welcome when our clients get in touch to share their appreciation for all of our teams’ hard work and diligence.”

Watts Mechanical

Watts Mechanical: Keeping things convenient with FCS

Convenience is key when it comes to managing your business effectively, so it’s great to hear from customers who are pleased with this important aspect of our service.

At Fuel Card Services, our teams work hard to deliver a great customer experience and to ensure every aspect of our business supports the needs of our clients.

Convenient and easy to use

Steve Watts, director at Watts Mechanical Services, has been in touch and highlighted how easy it’s become to reconcile his teams’ monthly spend on fuel, with full visibility into what’s being spent and where.

He noted: “It’s very convenient for their fuel expenses.”

Indeed, we ensure our customers have clear visibility into how their fuel cards are being used, providing a full breakdown on spend and regular updates on the cheapest places to fill up.

By helping out clients to more easily keep track of their spending, we help to ensure consistent savings for them and offer great peace of mind.

Watts Mechanical Services offers heating and plumbing services and makes use of the Shell fuel card for its fleet of vans and cars. The company spends approximately £800 per month on its cards and makes use of both petrol and diesel fuels.

Ellie Baker, brand manager at Fuel Card Services, comments: “Ensuring that every service we offer to our clients meets their expectations is one of our top priorities. So to hear of the high level of convenience that working with us provides is absolutely great news.”

Testimonial

Stairlift Solutions (UK): Extensive network coverage supports our customers

Our customers benefit from access to more than 7,000 locations to fuel their vehicles across the UK and it’s a selling point that truly resonates with them.

Indeed, Stairlift Solutions (UK) recently joined the Fuel Card Services family and our extensive reach is something they’re extremely happy with.

A wide reach with Fuel Card Services

Janice Pearson, office manager at Stairlift Solutions (UK), got in touch with us to highlight the ease with which their switch from a different fuel card provider was carried out, as well as the savings that the company now enjoys.

She said: “We found Fuel Card Services very helpful and resourceful to help us monitor our spending.”

Stairlift Solutions (UK) operates a fleet of five vehicles and had been struggling with coverage for their vehicles and a lack of customer service from their previous supplier.

By making use of the ShellOne card from Fuel Card Services, we’ve enabled the company to benefit from 45 per cent coverage for the whole of the UK at a single fixed price and also gave them access to their own personal account manager.

Furthermore, as a SafeContractor member they will receive a ten per cent discount for taking on additional services with us and are now considering the use of our Tele-gence service for dash cams and vehicle tracking.

Ellie Baker, brand manager at Fuel Card Services, comments: “It’s always nice to hear from happy customers and we’re extremely pleased to have been able to address the issues of Stairlift Solutions (UK) in gaining access to our extensive network.”