Best prices ‘key to satisfying customers’ for FCS

The ability to offer some of the best prices on petrol and diesel to our clients is one of the biggest draws for businesses receiving the support of Fuel Card Services.

Indeed, this is precisely the case for Neptune Europe – one of the UK’s leading home furnishings makers, interior designers and decorating specialists, with more than 25 stores nationwide.

The company operates a fleet of 80 vehicles made up of a range of vans, cars and HGVs. Neptune spends approximately £27,000 per month on diesel fuel and makes use of the Shell fuel card.

“I moved over to using Fuel Card Services … to save on money, as the price was better,” stated Neptune’s distribution and fleet manager Ian Evans.

He added that his account manager Jack is “always helpful” and this is greatly appreciated; however, the most important single factor in why he’s stuck with Fuel Card Services to date is “getting the best price in the current market”.

We help around 55,000 customer organisations pump around two million litres of petrol and diesel every day. We have long-standing relationships with every major oil supplier, meaning there’s bound to be a fuel card perfect for your operation.

Managing a commercial fleet is more challenging than ever. That’s why we have created a one-stop solution to deal with the never-ending list of problems you face. Look Closer at your fleet costs with My Fleet Hub.

Seatbelt and mobile safety highlighted in Scotland

Scottish road users have been reminded of the need to stay safe behind the wheel. That means avoiding the use of handheld mobile phones and always wearing a seatbelt.

Transport Scotland has published a new survey of more than 14,000 Scottish road users in which an increase of both of these dangerous activities was recorded in comparison to similar research carried out in 2014.

Distraction is no laughing matter

Over the last five years there has been widespread publication of the message that driving and mobile phone use simply doesn’t mix. It creates unnecessary distraction when individuals are tapping on their mobile or taking their eyes off the road.

As a result, it was disappointing to see in this latest set of data that there has been an increase in the number of people breaking the law and using a handheld mobile phone while driving.

The figures showed how mobile phone use has increased from 1.6 per cent of drivers in 2014 to two per cent at moving (free-flowing) sites in the latest survey. At the same time, there has been a rise in use in stationary traffic, from 1.7 to 2.5 per cent.

Remembering to buckle up

However, in what was a more positive result for Scottish road users, this latest survey found there had been a significant improvement in the number of people who buckle up when taking to the roads.

The research recorded increased wearing rates for drivers and front seat passengers in all vehicles in the latest findings. Seatbelt wearing rates rose to 97.3 per cent – up from 96.4 per cent in 2014 and 95 per cent in 2009.

Ellie Baker, brand manager at FCS Scotland, adds: “Mobile phone use and seatbelt safety are two very important aspects of road safety. Ensuring these risky behaviours are stamped out among all road users is therefore something we should all be driving towards.”

Van drivers warned of heavy load dangers

Fleet operators across the UK should be focused on safety. As a result, they should highlight to staff who carry heavy loads in their vehicles to remember this fact and amend their behaviour behind the wheel.

Heavy loads add stopping distance

New research published by Volkswagen Commercial Vehicles (VCV) has revealed how carrying a half-tonne of equipment in a standard van can increase its braking distance by up to 36 per cent. This equates to an extra five metres of stopping distance travelled when a vehicle brakes from 60 mph.

Testing was carried out by the company at the MIRA Proving Grounds in Nuneaton using the manufacturer’s range of Caddy, Transporter and Crafter vans. It simulated realistic stopping distances for the vehicles when carrying a range of different loads.

Be ready to brake

Responding to the research, VCV director Carl zu Dohna said: “Braking distances in the Highway Code are based on an advised standard and don’t take into account the loads that many van drivers carry. Our research highlights an important safety message that van drivers could really benefit from.”

Mr zu Dohna went on to add that adapting your driving style to take into account the additional braking distance required when transporting heavy loads can therefore be crucial in helping to save lives and to better avoid costly, and potentially serious, accidents.

Jenny Smith, product manager for Tele-Gence, comments: “Anyone transporting a heavy load should appreciate the change in driving style that this requires. Failing to do so not only places themselves in danger, but also other road users and innocent parties.”

Your business can benefit from affordable telematics with no hidden start-up fees or long-term commitments. Find out how at

FORS Fuel Expert offers new diesel & petrol savings to FORS members

Fuel Card Services, one of the largest independent providers of fuels cards in the UK, has been selected to become an FORS Affinity Partner – the Fleet Operator Recognition Scheme (FORS).
Working in collaboration with FORS, we have created FORS Fuel Expert, offering discounts and benefits to FORS members.

Fuel Card Services’ Managing Director, Denise Frost, said, “With FORS Fuel Expert, we now offer up to 16 different types of fuel cards, including all major brands – with exclusive service, savings, and security for FORS members and those working towards accreditation.”

Denise Frost

Service benefits include:

• Exclusive personal account manager
• Experienced FORS practitioner
• Full support for existing and prospective FORS members
• Up-to-date knowledge on the FORS standard

Savings benefits include:

Up to 5ppl saving (against UK average)
• Up to 10ppl saving on motorways
• FORS members save 60% off standard card fees
• Time and money savings

Security benefits include

• Fully secure cards with PIN, limits, fraud alerts and more
• 24/7 access to your fuel card account
• All major fuel brands available
• Backed by a FTSE 100 company


FORS Fuel Expert also includes FORS Reporting, a substantial package of reports including fuel consumption with MPG reports. These can be downloaded to Excel or can be exported to FORS Fleet Management System (FORS FMS), which is powered by Fleetcheck who are another FORS Affinity Partner. The package also includes C02 certificates providing information on greenhouse gases produced by the company vehicles – essential as evidence during the audit process.

Visit or call 03330 607 887.

If you are a FORS company, or if you are working towards accreditation, your business is entitled to some exclusive fuel cost saving offers from FORS Fuel Expert from Fuel Card Services. Click here for more information.

Govt support delivers £86m boost to low-emission automotive sector

The Advanced Propulsion Centre (APC) is a collaborative non-profit set up by the government and industry. The APC has helped to provide in excess of £86 million in investment for the nation’s low-emission automotive sector.

A total of 87 small-to-medium-sized enterprises have so far been supported by the body, helping to cement the UK’s position as a leading light in the development of new technologies to promote low-emission driving and enhanced efficiency.

The work and support offered by the APC is designed to lower the barriers to market for companies with innovative ideas and technologies. One such business to have received great benefit from their work with the APC has been Sunderland-based battery technology firm Hyperdrive.

Indeed, Hyperdrive commercial director Stephen Irish commented: “The APC has been a genuine catalyst for change. We have averaged an 80 per cent staff increase each year since we began.”

He added that the APC project has been “absolutely critical” to supporting this growth, as has the company’s ongoing collaboration with binding partners.

Jenny Smith, general manager for Tele-Gence, commented: “Genuine and ongoing government support for more new businesses to operate in the low-emission automotive sector can only be a good thing, not only for companies themselves, but for the environment, for drivers and the nation as a whole.”

Your business can benefit from affordable telematics with no hidden start-up fees or long-term commitments. Find out how at