Category: Testimonials

It is always a pleasure to receive a note of thanks from our valued customers, congratulations to Donna Grimshaw in our Burnley office, who always gives just that little bit more:

 

 

Dear Sirs.

I would like to take the time to compliment you on employing Donna Grimshaw.  She has been a real asset to me when sorting through the fuel account info and in sending me itemised lists for each card holders.  She has overcome problems with billing for me and stream lined my processes.

Donna is always positive and supportive and reacts quickly to all requests.

I have mentioned in previous emails that it is Donna that sold your account system to me and it is Donna that that keeps us with you.

Kindest regards

Vince Robinson

Managing Director

 

RCS of London Ltd (Robinson Chauffeur Service)

 

 

Every company is keen to clean up their fuel costs, and that’s exactly what one Lancashire-based company has done after calling in Fuel Card Services.

Industrial cleaners Unique Clean in Colne recently took out a number of fuel cards with Fuel Card Services for its fleet of vans and HGVs.

Aside from noticing the immediate benefits such as cheaper petrol and diesel, the company soon begun to appreciate several other advantages.

“The service is very thorough with quick reaction times to all emails,” said Lee Robinson, operations manager at Unique Clean.

“Helen Simpson, our account manager, has been very helpful and knowledgeable with any questions I’ve had.”

How Fuel Card Services can help

Whether your business uses diesel, petrol or both, Fuel Card Services can help keep your fuel costs down.

As one of the largest independent agents of fuel cards in the UK, we cover every major brand including Allstar, BP, Diesel Direct, Esso, Shell, Texaco and UK Fuels.

With more than 55,000 clients, Fuel Card Services helps organisations refuel with around 2,000,000 litres of petrol and diesel every day.

Transaction charges are never imposed on fixed price fuel cards and customers can receive a free, no-obligation weekly price check to see how much they could save.

A crane hire firm has reached new heights, thanks to a long-running relationship with Fuel Card Services.

Kent-based G Force Transport wasted no time in teaming up with Fuel Card Services, starting its contract in June 2013, a year after setting up shop.

That same contract is still ongoing, standing testament to the exceptional service and value delivered by Fuel Card Services.

“We have never felt the need to change supplier,” explained company secretary Frances Gumplowicz. “We receive regular calls from our account manager Jack Naylor and fuel prices are regularly reviewed.

“Jack has been particularly helpful with the account management and provides excellent communication and assistance.”

Frances now sees Jack as “one of the G Force team”, such is his involvement and usefulness to everyday operations.

G Force Transport’s fleet may only consist of four HGVs, but they still manage to get through a fair amount of fuel, spending around £7,800 on diesel every month.

Weekly invoices and monthly statements help G Force Transport keep tabs on fuel usage and costs, and over five years, Frances reports there haven’t been any accounting errors.

“The system is very reliable and saves us administration time,” she added. “We would be happy to recommend Fuel Card Services.”

Ellie Baker, brand manager at Fuel Card Services, commented: “This customer is the first to have a 102ft loading crane on a flatbed Scania truck within the UK – it’s also called Grace. Exciting stuff.”

Fuel Card Services has helped a demolition company tear down its fuel costs thanks to its competitive fuel cards.

Chelmsford-based Northeast Demolition UK Ltd was on the lookout for a new fuel card company after becoming fed up with the poor service it was receiving from its current provider.

Emails were ignored and phone calls were going unanswered, but the tipping point was when they were charged incorrectly.

Fortunately, all these problems are now in the past after Northeast Demolition UK Ltd signed up with Fuel Card Services.

The firm instantly benefited from the attentive and efficient service that comes as standard to all Fuel Card Services customers.

Northeast Demolition UK Ltd secretary Trish Harvey said it chose Fuel Card Services due to the continuously steady prices and the lack of an annual subscription fee.

“We are given a dedicated account manager (Suzana Samuel) who is always available and answers any queries quickly,” she explained.

“A dedicated account manager makes all the difference, as queries are dealt with fast and efficiently.”

Northeast Demolition’s fleet of 30 petrol and diesel-fueled vans and HGVs is now filled up using BP fuel cards with a monthly spend of £12,000.

A nationwide flooring retailer has become one of the latest firms to be wowed by Fuel Card Services.

Flooring Superstore has enjoyed healthy growth since its formation in 2012 and today, its fleet of more than 40 vehicles completes in excess of 400 deliveries a day out of six dedicated stock warehouses dotted around the UK.

With deliveries and fleet size constantly on the up, the County Durham-headquartered firm needed to keep a tight leash on its fuel costs if it was to avoid hefty wastage.

That’s where Fuel Card Services came in.

Craig Richards, head of logistics at Flooring Superstore, explained that delivery plays a crucial part not only in the company’s business but also its customer experience.

“As our fleet continued to grow, we needed to effectively manage our fuel consumption – hence the need for Fuel Card Services,” he said.

“Choosing which provider to go for was easy due to the vast array of fuel cards available. From major fuelling stations such as BP and Shell to leading Supermarkets such as Tesco and Morrisons, the UK coverage from Fuel Card Services is brilliant.”

As a result, the location of its drivers was irrelevant because fuel is easily accessible without any delay.

“Using Fuel Card Services also meant we could access real-time reports 24/7,” Mr Richards added. “This enabled us to set purchase controls in order to monitor exactly how much fuel is used and improve driver fuel consumption.”

Another major benefit was having a dedicated account manager, which Craig says “made things a whole lot easier”.

“We have saved over £5,000 from using Fuel Card Services and would recommend them to any business looking to re-evaluate their fuelling process,” he concluded.

Fuel Card Services is one of the largest independent agents of fuel cards in the UK, working as agents on behalf of most of the major oil companies including BP, Esso, Shell and Texaco.

Apply online for your fuel card and start saving today.