Stairlift Solutions (UK): Extensive network coverage supports our customers

Our customers benefit from access to more than 7,000 locations to fuel their vehicles across the UK and it’s a selling point that truly resonates with them.

Indeed, Stairlift Solutions (UK) recently joined the Fuel Card Services family and our extensive reach is something they’re extremely happy with.

A wide reach with Fuel Card Services

Janice Pearson, office manager at Stairlift Solutions (UK), got in touch with us to highlight the ease with which their switch from a different fuel card provider was carried out, as well as the savings that the company now enjoys.

She said: “We found Fuel Card Services very helpful and resourceful to help us monitor our spending.”

Stairlift Solutions (UK) operates a fleet of five vehicles and had been struggling with coverage for their vehicles and a lack of customer service from their previous supplier.

By making use of the ShellOne card from Fuel Card Services, we’ve enabled the company to benefit from 45 per cent coverage for the whole of the UK at a single fixed price and also gave them access to their own personal account manager.

Furthermore, as a SafeContractor member they will receive a ten per cent discount for taking on additional services with us and are now considering the use of our Tele-gence service for dash cams and vehicle tracking.

Ellie Baker, brand manager at Fuel Card Services, comments: “It’s always nice to hear from happy customers and we’re extremely pleased to have been able to address the issues of Stairlift Solutions (UK) in gaining access to our extensive network.”


GDC Consultancy saves with Fuel Card Services

Here at Fuel Card Services, we aim to provide peace of mind to all our customers that their business needs will always be well catered for.

Geoff de Carteret of GDC Consultancy has been in touch to highlight the many benefits he’s found from working with us and how Fuel Card Services has never let him down.

Always helpful and offering savings

Geoff said: “Ben (our account manager) at Fuel Card Services always kept me up to speed with price changes, offers and was ever-present when I had queries or needed new/replacement cards.

“I can rely on the direct debits going out on time and I cannot think of a time when there was an error in the accounting! Peace of mind there.”

GDC Consultancy operates a fleet of two cars and spends approximately £200 per month on diesel. That said, in a previous role as HSQE manager at FSG Property Services, Geoff also worked alongside us and managed a fleet of more than 100 vehicles, securing some considerable savings.

He added that he’s also “had the pleasure of introducing Fuel Card Services to some of my clients”. One of which has seen itself steadily grow and is now making savings on ten vehicles’ fuel usage.

“I would recommend Fuel Card Services to anyone who is interested in saving money on fuel expenditure for their fleet,” Mr de Carteret concluded.

Ellie Baker, brand manager at Fuel Card Services, comments: “Offering peace of mind and great savings and service to our clients is what we are all about. It’s great to hear that clients like Geoff continue to advocate for the outstanding level of service we are able to provide.”

Golden Tree Surgeons

Golden Tree Surgeons: Visibility in spending with FCS

Transparency in how much you’re spending is essential to boost the profitability of any business and with Fuel Card Services that is precisely what we aim to deliver.

Indeed, tree surgery and landscape maintenance specialist Golden Tree Surgeons have said that’s one of the many benefits they’ve seen from working with us.

Tracking your spend with ease

Sandra Wood, office manager at Golden Tree Surgeons, recently got in touch to say how easy it now is to keep track of her team’s fuel usage, as well as the savings that the company’s been able to make since switching to Fuel Card Services.

“We are very pleased with the pricing, as we find that the cost per litre is less than we would be paying at the pump,” she said.

“The drivers don’t find any difference, they always know their registration number, and just need to check the mileage before they go to the kiosk. They also haven’t had a problem finding a site which takes the cards.”

She added that being able to have all of the information held in a single space has also been extremely beneficial in terms of keeping track of spending, as well as in reviewing the overall profitability of jobs.

Overall, Ms Wood stated working with Fuel Card Services has been a “really good experience, which I would recommend to anyone with several vehicles and a team [that’s regularly] out and about”.

Golden Tree Surgeons operates a fleet of five vehicles and makes use of the KeyFuels fuel card. The company spends an average of £1,200 per month on its cards and draws diesel only.

Ellie Baker, brand manager at Fuel Card Services, comments: “We’re happy to hear of the fantastic savings that Golden Tree Surgeons have been able to make since working with us, while the ease of tracking your spending is a benefit we deliver to every client.”

Chillway Express Specials

Building trust with Fuel Card Services

Building a strong sense of trust is the foundation for any lasting business partnership, so it’s always great to hear when we’ve been able to do precisely that with a client.

Chillway Express Specials operate in the chilled transport sector and the company has been in touch with us to highlight their appreciation for the trusting and supportive relationship our accounts management team have helped to build.

Trust is key to successful relationships

Penny Stoyles of Chillway Express Specials contacted us to give recognition to her account manager Leanne Lord, who’s gone above and beyond to deliver an outstanding service during their time working together in recent months.

She said: “Over the past year and a half I have been dealing with Leanne Lord from FCS. Leanne is the most honest person that I deal with regarding fuel accounts and I know I can trust her. [We will also] potentially be looking to move our vehicle tracking across in the future to FCS.”

Chillway Express Specials operates a mixed fleet of 11 vehicles and makes use of both diesel and petrol. The company has a monthly fuel spend of between £2,500 to £6,500.

Ellie Baker, brand manager at Fuel Card Services, comments: “Building trust is essential to the smooth delivery of our services with all clients. It’s therefore great to see Chillway appreciate the efforts of our team, as we look to build a lasting and supportive relationship for many years to come.”

Hampshire Freight Services

Going above and beyond is the FCS way

All of our staff are here to support our clients, so it’s always a pleasure to hear that our customers are appreciative of their efforts.

For example, Hampshire Freight Services got in touch with us recently to highlight the outstanding performance of a member of our account management team.


Doing what’s best for our customers

Stephanie Mifsud, accounts manager at Hampshire Freight Services, had nothing but praise for her contact at Fuel Card Services, account manager Donna Marie Ridgeway-Buckley.

She said: “My experience with FCS has always been good. Donna has always been more than helpful from day one. From setting up all the accounts to ordering new and replacement cards, she has made the whole process very simplistic.

“As an account manager, the service Donna has provided Hampshire Freight Services has been consistently exceptional.”

Hampshire Freight Services operates a fleet of 35 heavy goods vehicles, with the client making use of BP, Shell and Esso fuel cards. It spends more than £50,000 per month on bunkered diesel fuel.

Ellie Baker, brand manager at Fuel Card Services, comments: “Our account managers are the backbone of our business and it’s always great to see members of staff receiving praise when they go above and beyond for clients.”