Category: Testimonials

Offering outstanding customer service is one of the hallmarks of a successful business. Haulage operator ST Services has recently been in touch to highlight their pleasure at working with us.

Spending between £2,000 and £3,000 per month on fuel, ST Services operates a dozen vehicles ranging in size from 7.5 tonnes to 44 tonnes. The company makes use of both petrol and diesel fuels and is signed up to the Shell Fuelcard.

As it turns out, the haulage solutions provider has been extremely happy with the support offered by Fuel Card Services, with our conscientious and active staff having made a real impact.

Helen Stevens, company secretary at ST Services, stated: “We use various cards, but Donna Marie Ridgeway-Buckley is by far ahead of our other suppliers by ways of making contact with ST Services frequently and also when we need to contact yourselves – the customer service is excellent and [so is the] service.”

She added that the positive support the company has received to date means ST Services will be actively looking to cancel all of its other fuel card providers in the coming year and will move solely over to Fuel Card Services.

With such an impressive rapport now being built between us, this is great news both for ourselves and for ST Services.

We help around 55,000 customer organisations pump around two million litres of petrol and diesel every day. We have long-standing relationships with every major oil supplier, meaning there’s bound to be a fuel card perfect for your operation.

Find out what we can do for your company at fuelcardservices.com.

Fuel Card Services believes in looking after its employees, which includes a good work life balance – find out more about a career with us at www.career4you.co.uk

Landscaping business Resolution Ground Maintenance has been in touch with Fuel Card Services to highlight the company’s appreciation for the outstanding service we’ve delivered to date.

With offices based in Aberdeen, Fife and Falkirk, the company operates a varied fleet of tipper vans and 4x4s to provide services to its clients, requiring a monthly spend on fuel of approximately £2,000.

It’s a figure that Fuel Card Services has helped to bring down from the company’s previous supplier; and the good news doesn’t stop there, as the onboarding process for Resolution went ahead without a hitch, to the satisfaction of all involved.

Indeed, office manager at Resolution Lynsay McArthur stated: “At the time of contact … we were not in a position to move; however, our new account manager Jack Dawson regularly checked in with me to see how we were getting on.

“The transition from one supplier to another was smooth and funds were saved. Jack checked in every step of the way to make sure cards and PINs had been received.”

She added: “I am very pleased with the service we have received.”

We help around 55,000 customer organisations pump around two million litres of petrol and diesel every day. We have long-standing relationships with every major oil supplier, meaning there’s bound to be a fuel card perfect for your operation.

Find out what we can do for your company at fuelcardservices.com.

Fuel Card Services believes in looking after its employees, which includes a good work life balance – find out more about a career with us at www.career4you.co.uk

Providing excellent customer service and having a clear commitment to supporting clients is the bedrock of any successful business, so it gives us great pleasure to state that this is exactly what we do at Fuel Card Services.

Abbey Textiles, a commercial and domestic laundry and dry cleaning services provider based in Grimsby, has been in touch to highlight the positive relationship we have built together.

Drawing on approximately £800 of Esso fuel every month for its two diesel transit vans, the company is now seeing the benefits of a shift to using fuel cards, and it’s a process that was made all the more easier by our knowledgeable and supportive team.

Owner and director of Abbey Textiles Andy Whitworth was particularly pleased with the progress to date. He had this to say: “Leanne Lord has been particularly helpful in recommending the fuel cards most appropriate for our business and our location. Her advice was clear and to the point and hopefully we will also save some money as a result.

“I have no reservation in recommending Fuel Card Services to other local businesses in the future.”

Your business can enjoy this level of service too by signing up with Fuel Card Services today.

We help around 55,000 customer organisations pump around two million litres of petrol and diesel every day. We have long-standing relationships with every major oil supplier, meaning there’s bound to be a fuel card perfect for your operation.

Find out what we can do for your company at fuelcardservices.com.

Fuel Card Services believes in looking after its employees, which includes a good work life balance – find out more about a career with us at www.career4you.co.uk

Our competitive pricing is one of the great things about working with Fuel Card Services, but don’t just take our word for it, as William Walker Transport can testify to that fact.

Louise Melvin, director at William Walker Transport, recently got in touch to highlight her satisfaction with the excellent start the company has had to working with us.

The company operates a mix of heavy goods vehicles, transit pick-ups and vans as part of its fleet and spends around £18,000 on fuel every month. The shift to using Esso and UK Fuels fuel cards with Fuel Card Services was handled smoothly and gave great confidence to the business.

“We have reduced our fuel costs significantly and with the number of sales calls I receive every week, the price consistently beats the competition hands down,” Louise commented.

“Our relationship with FCS is solid at the moment. They have delivered what they said they would and no-one comes close on price or service. We’re always on the lookout for the best price, but it will take a mountain to move us from FCS at the moment.”

She added that the personable and professional approach that was taken by account manager Rob in convincing them to switch their service was also highly appreciated.

We help around 55,000 customer organisations pump around two million litres of petrol and diesel every day. We have long-standing relationships with every major oil supplier, meaning there’s bound to be a fuel card perfect for your operation.

Get in contact today and find out how you can save money on your fuel costs with Fuelcard Services.

 

Logistics companies literally help move things from A to B, but one Essex-based transport firm has hailed Fuel Card Services for getting it through the metaphorical alphabet.

Wise Move Logistics uses a varied fleet of petrol and diesel vehicles for its transport services, working through roughly £10,000 of BP and Shell fuel every month.

It may be a young company, setting up in 2017, but Wise Move Logistics has wasted no time in introducing fuel cards and enjoying the various benefits they present, such as cheaper fuel, security benefits and reduced admin hassle.

However, it has been the relaxed yet high standard of customer care that has been the most impressive aspect for Simon McLellan, managing director at Wise Move Logistics.

“I have been speaking to Tabitha [Laycock – an account manager at Fuel Card Services] for around six months. She has never come across as pushy and was very patient whilst we were waiting for our first-year accounts,” he commented.

“Tabitha is very knowledgeable within her trade and since we have had accounts, she has produced some very interesting benefits of changing from our old fuel card supplier. She’s a credit to the company.”

Your business can enjoy this level of service too by signing up with Fuel Card Services today.

We help around 55,000 customer organisations pump around 2,000,000 litres of petrol and diesel every day. We have long-standing relationships with every major oil supplier, meaning there’s bound to be a fuel card perfect for your operation.

Find out what we can do for your company at fuelcardservices.com.

Fuel Card Services believes in looking after its employees, which includes a good work life balance – find out more about a career with us at www.career4you.co.uk