We’re all about the people at Fuel Card Services

14th March 2019

A great team helps to make a great business and at Fuel Card Services, we're well aware of this fact. It's therefore been fantastic to receive a wide range of positive feedback around the calibre of our staff in our recent weeks. Indeed, clients from an array of industries have got in touch to share their stories about how much they appreciate the help and support our team provides.

What our clients have had to say

Rhian Powell of Lock Stock Self Storage commented: "Our account manager ... is professional and efficient and responds almost immediately to any query that we have. "It's also great to have Leanne for additional support when we need it, as she clearly knows her stuff and is always happy to help." Meanwhile, Graeme Neale, manager and foreman at B&J Construction, wrote: "It is because of people like Elena that I will be forwarding your business on to other clients and friends that I have in construction. Thank you for the start of what I hope to be a  great relationship with FCS." These were just two of our many contacts who have contacted us to celebrate the hard work of our team in recent months. As you can probably tell, the satisfaction of our clients is reliant on having a fantastic team to support them. It's therefore really great to see so much love and appreciation being shown for our hardworking staff. Find out what other customers have had to say about our service in their testimonials. At FCS, our people are the heart of our business and we are constantly striving for excellence. We are always looking for new people to join our ever-expanding team, from a new office in Halifax to a new office in a new country: Germany. Join us today and fuel your career with FCS. View our current vacancies at www.career4you.co.uk

‘Immense savings’ using Tele-Gence

7th March 2019

Lower fuel costs, reduced emissions and an enhanced ability to monitor driver performance are three of the benefits offered by telematics services from Tele-Gence. However, don't simply take our word for it, as that is the sentiment of Neville Hinchliffe, compliance and FORS manager for data and telecommunications business Installation Technology.

Excellent service and savings

Mr Hinchliffe recently got in touch to offer his thanks for the "excellent service" his firm has received from Fuel Card Services and Tele-Gence. He also welcomed the significant savings the company has been able to make since switching to the Shell fuel card. "One of the most important things for us was to get the telematics devices fitted when our vans were not where they are based, this was at locations all over London," he commented. "Tele-Gence carried out our wishes, which saved us countless hours of lost time and worked perfectly for our needs." Mr Hinchcliffe concluded the introduction of the new telematics devices has also had a significantly positive impact on the behaviour of his fleet's drivers. Indeed, the ability to check vehicle and fuel information online is a real benefit for the business. The company operates a fleet of 11 vehicles and has a monthly diesel fuel spend of approximately £2,500. Jenny Smith, general manager for Tele-Gence, commented: "It's great to hear from another satisfied customer, as we continue to place outstanding service and support at the top of our list of priorities." Your business can benefit from affordable telematics with no hidden start-up fees or long-term commitments. Find out how at www.tele-gence.com

A friendly demeanour makes all the difference in customer relations

21st February 2019

The importance of a friendly outlook should never be underestimated when it comes to serving your customers best, and this is precisely the attitude we take at Fuel Card Services. Groundworks specialist B&J Contracting have been in touch to highlight the sterling job that one of our account managers has provided in bringing them onboard. It just goes to show that going that extra mile will always bear fruit when building new relationships. Graeme Neal, manager and foreman at B&J Contracting, stated: "I usually dread the online chat, the robotic T&Cs that come after. Elena made the whole process from start to finish a breeze. "It is because of people like Elena that I will be forwarding your business on to other clients and friends that I have in construction. Thank you for the start of what I hope to be a great relationship with FCS." B&J has yet to work out its typical monthly spend on fuel. However, with six vans and cars as part of its fleet and a need for both petrol and diesel fuels as a result, access to the All Star One fuel card and the support of Fuel Card Services means there could be great things in the pipeline for this budding relationship. Managing a commercial fleet is more challenging than ever. That’s why we have created a one-stop solution to deal with the never-ending list of problems you face. Look Closer at your fleet costs with My Fleet Hub.

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