The following Tariffs are in line with our Terms and Conditions  which govern the use of the fuel cards issued and/or administered by Fuel Card Services Limited in the UK.

Card Charges – £12 plus VAT per card per annum, charged in advance.

Card Holders – £2 each plus VAT, plus postage and packing.

Replacement PIN and PIN change requests  – £5 plus VAT per card up to a maximum of £20.

Allstar One / Completefleet Bearer Card Charge – £50 plus VAT per card per annum.

Allstar One / Completefleet Standard Transaction Fee – £2 plus VAT.

Hard Copy Invoices –  £4.00 plus VAT per invoice.

Sales vouchers for transactions (provided that the transaction took place not more than 3 months prior to the date of the request) – £10.00 and £25.00 plus VAT for each copy voucher depending on the relevant Card Company.

Copy Invoices, up to 5 –  £10.00 plus VAT.

Copy Invoices, more than 5 – £20.00 plus VAT.

CO2Count certificate – £1 plus VAT per week.

Card Protect – £2 plus VAT per card per month.

Fleet ToolBox – £5 plus VAT per company per month.

MileageCount – £5 plus VAT per company per month.

Payment by direct debit fails or a cheque is not honoured – £40.00 plus VAT for each failure.

Debt Recovery Costs – FCS reserves the right to charge interest and/or reasonable debt recovery costs in the event that any amounts payable by the Customer to FCS under these Terms and Conditions are not paid by the due date (without prejudice to FCS’s other rights and remedies).

Interest – Interest shall be chargeable and payable in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, or at such lower rate as FCS may decide in its absolute discretion from time to time.

Charges from FCS to Tele-Gence clients

(all prices exclude VAT)


Weekdays before 6pm

Evenings (after 6pm) & Weekends

Tracker Install



Tracker Uninstall



Install & Uninstall at the same time*



SD Dash Camera Install



SD Dash Camera Install at the same time as a tracker install



Dual Dash Camera Install



Dual Dash Camera Install at the same time as a tracker install



Engineer Call Out Fee



No Show / Late Cancellation**





Additional Driver ID Fobs


Ad Hoc onsite training sessions (per 1.5 hour session)


SMS (per message)


*Vehicles must be side by side and available from the agreed time for the duration on the engineer visit
**Late cancellations are any cancellations to engineer visits with less than 24 hours’ notice given


Charges correct at 08th July 2019. Charges may change from time to time so please check this site regularly for currently applicable charges.

If you require any further information, your Fuel Card Services account manager will be pleased to assist you.