Poll reveals Britain’s most reliable cars

Written by: Simon Pavey, Last updated:11th August 2020

It can be hard knowing what make and model to go for when you’re on the lookout for a new
car, with every manufacturer doing their utmost to convince you they’re the best.
However, you might be swayed by the results of a new survey carried out by What Car?, which
has revealed the most reliable used vehicles on the roads today.


You can’t go wrong with Lexus, Suzuki and Toyota

The magazine’s publishers quizzed more than 18,000 motorists as part of the research to find
out how dependable their second-hand cars have been over the past 12 months and what
problems they have encountered.

It was found that the Lexus CT is Britain’s most reliable used purchase, scoring a whopping
99.5 per cent on the reliability index.

Rounding out the top three were the Suzuki Swift and the Toyota Auris Hybrid, both of which
have regularly been rated highly by critics.

Other models to achieve a top ten spot included the Honda Civic, the Fiat Panda, the Skoda
Yeti diesel and the Toyota RAV4, while Lexus scored another entry with the brand’s RX.

It wasn’t a good news day for Audi, though, with its 2003-13 A3 diesel model being voted as the
UK's least reliable motor. Compared to the Lexus CT's near-perfect rating, the A3 scored a
pretty dismal 40 per cent.

Editor of What Car? Steve Huntingford said: “Reliability is often at the forefront of any vehicle
purchase. By shining a light on the reliability of various makes and models, we hope to help
buyers make the right decision when choosing their next used purchase.”

A 2018 survey carried out by JD Power UK also saw Suzuki and Skoda ranked highly in a list of
the most reliable manufacturers, so it’s good to see them remaining consistent.

Heather Stark, Brand Manager at The Fuelcard People, comments: “It can really help to hear
other people’s experiences when you need a new second-hand car, so polls like this on day-to-
day dependability are invaluable. It looks like a lot of people will have a Lexus on their shopping