Going above and beyond is the FCS way

Written by Ellie

All of our staff are here to support our clients, so it’s always a pleasure to hear that our customers are appreciative of their efforts.

For example, Hampshire Freight Services got in touch with us recently to highlight the outstanding performance of a member of our account management team.

 

Doing what’s best for our customers

Stephanie Mifsud, accounts manager at Hampshire Freight Services, had nothing but praise for her contact at Fuel Card Services, account manager Donna Marie Ridgeway-Buckley.

She said: “My experience with FCS has always been good. Donna has always been more than helpful from day one. From setting up all the accounts to ordering new and replacement cards, she has made the whole process very simplistic.

“As an account manager, the service Donna has provided Hampshire Freight Services has been consistently exceptional.”

Hampshire Freight Services operates a fleet of 35 heavy goods vehicles, with the client making use of BP, Shell and Esso fuel cards. It spends more than £50,000 per month on bunkered diesel fuel.

Ellie Baker, brand manager at Fuel Card Services, comments: “Our account managers are the backbone of our business and it’s always great to see members of staff receiving praise when they go above and beyond for clients.”


Posted on 1st August 2019

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