CIBC: Great staff give our clients a boost

Written by: Simon Pavey, Last updated:11th August 2020

Great staff give clients a boost

Providing the best level of customer service is a top aim of Fuel Card Services, so to hear from happy clients about the great things that our staff get up to is always good news.

One such client to be pleased as punch with the efforts of our team is Staffordshire-based Commercial Interior Building Contractors (CIBC).


Giving our all to support our customers

Lisa Hill, director at CIBC, recently contacted us to give us the lowdown on how happy her company has been with the support of their account manager Donna.

“She is a very friendly and happy person, you feel like you are talking to a friend rather than talking to a supplier,” Lisa commented.

She continued that “Donna is very professional and efficient” and added it is always “a pleasure to speak with her”. She even went as far as describing Donna as a “gem”.

Helping our customers to resolve their problems and make the most of our service is always high on our list of priorities, so to hear about the sterling support that Donna has been providing is music to our ears.

CIBC specialises in the refurbishment of commercial office space across the UK and has a monthly spend of approximately £600 on fuel. The firm makes use of the UK Fuels, Certas and Allstar fuel cards for its fleet of two vehicles.

Ellie Baker, brand manager at Fuel Card Services, comments: “Donna has done a fantastic job in helping to support CIBC, but this is far from an isolated case. We always do our best to go above and beyond when it comes to supporting our clients and meeting their fuel card needs.”