Building trust with Fuel Card Services

Written by Ellie

Building a strong sense of trust is the foundation for any lasting business partnership, so it’s always great to hear when we’ve been able to do precisely that with a client.

Chillway Express Specials operate in the chilled transport sector and the company has been in touch with us to highlight their appreciation for the trusting and supportive relationship our accounts management team have helped to build.

Trust is key to successful relationships

Penny Stoyles of Chillway Express Specials contacted us to give recognition to her account manager Leanne Lord, who’s gone above and beyond to deliver an outstanding service during their time working together in recent months.

She said: “Over the past year and a half I have been dealing with Leanne Lord from FCS. Leanne is the most honest person that I deal with regarding fuel accounts and I know I can trust her. [We will also] potentially be looking to move our vehicle tracking across in the future to FCS.”

Chillway Express Specials operates a mixed fleet of 11 vehicles and makes use of both diesel and petrol. The company has a monthly fuel spend of between £2,500 to £6,500.

Ellie Baker, brand manager at Fuel Card Services, comments: “Building trust is essential to the smooth delivery of our services with all clients. It’s therefore great to see Chillway appreciate the efforts of our team, as we look to build a lasting and supportive relationship for many years to come.”


Posted on 27th August 2019

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