Unreliable charging points put off three in four drivers

Written by Ellie

The effectiveness of Britain’s electric vehicle (EV) charging infrastructure has been called into question after a new survey highlighted deep concerns over its reliability and level of service.

More than three-quarters of motorists (77 per cent) are put off the idea of buying an electric vehicle due to the unreliability of charge points in the UK, according to new research published by Click4Reg.co.uk.

Almost every electric vehicle owner (96 per cent) surveyed was unsatisfied with public charge point services.

Additionally, 88 per cent said public charge points are too unreliable, with EV drivers finding chargers were either broken or were blocked by non-plug-in cars using them as parking spaces.

In the view of 82 per cent of the sample, the government is failing to keep up with demand for electric vehicle charge points in the UK.

Almost three in four participants (74 per cent) said the presence of EV charging facilities was a key factor when deciding where to park.

Elie Fakhoury, managing director of private number plate specialists Click4Reg.co.uk, said: “The number of charge points are severely lagging behind in relation to the number of plug-in cars being purchased each year.

"If the government wants to encourage more people to drive electric, more must be done to make charging seem as hassle-free as getting petrol or diesel from the station.”

Molly Benton, brand manager at Fuel Card Services, comments: "This survey highlights the incredible shortfall of Britain’s plug-in car charging infrastructure. There is still so much that needs to be done to make plug-in cars a viable and appealing proposition.”

Photo: Adamo Di Loreto/iStock

Posted on 31st October 2017

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