Delivering a better service – have your say

Written by Ellie

Highways England manages the 4,300 miles of motorways and strategic trunk roads in England, known as the Strategic Road Network (SRN), and is looking for your views on what it is doing well, what it could do better and initiatives that you feel would improve the service.

Highways England has recently commenced a project aimed at improving the service it provides to the freight and road haulage sector. The three-year initiative incorporates a wide-ranging external engagement exercise which will help Highways England to understand the needs of the transport sector, while influencing future planning and operational decisions.

Highways England would like to get your views on areas such as:

  • How your organisation interacts with Highways England and the SRN
  • How the operation of the SRN affects your organisation
  • How you think Highways England is performing with respect to the service it provides to customers and in particular road freight

Highways England has produced a survey and would be very grateful for your views. The survey, which closes on 30 November, can be accessed here. Completing the survey should take no more than 10 – 15 minutes of your time.

If you have any queries, contact

Posted on 10th November 2018

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